Terms of service
Welcome to MONAVIER.
These Terms of Service ("Terms") govern your access to and use of the MONAVIER website, online store, products, services, and related content.
By accessing our website or placing an order with MONAVIER, you acknowledge that you have read, understood, and agree to these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. General Conditions
MONAVIER reserves the right to refuse service to anyone for any lawful reason and where permitted by applicable law.
You agree to use our website and purchase our products only for lawful and authorized purposes.
You may not use our website in a way that violates any applicable laws, regulations, or the rights of others.
We may update, modify, suspend, or discontinue any part of our website, products, services, or policies when necessary, subject to applicable law.
2. Eligibility
By using our website or placing an order, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you are purchasing on behalf of another person or organization, you represent that you have the authority to do so.
3. Products and Product Information
MONAVIER carefully curates products from suppliers and partners in different regions around the world.
We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, colors, and other information displayed on our website are accurate and up to date.
However, minor differences may occur due to factors including:
- Lighting and photography
- Individual screen settings
- Manufacturing variations
- Product updates or modifications
- Different production batches
These minor differences do not necessarily indicate that a product is defective or materially different from its description.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.
4. Prices and Product Availability
Prices displayed on our website may change from time to time.
We reserve the right to modify prices, discontinue products, limit quantities, or change product availability at any time, subject to applicable law.
Although we make reasonable efforts to maintain accurate inventory information, products may occasionally become unavailable after an order has been placed.
If we are unable to fulfill an order, we may contact you to discuss an appropriate solution or issue a refund for the affected order.
5. Orders
When you place an order through MONAVIER, you are submitting a request to purchase the selected products.
After placing an order, you may receive an order confirmation email. An order confirmation acknowledges that we have received your order but does not necessarily mean that the order has been accepted or fulfilled.
Where permitted by applicable law, MONAVIER reserves the right to:
- Accept or decline an order
- Limit quantities
- Correct pricing or product information
- Cancel an order when necessary
- Refund an order that cannot be fulfilled
If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.
6. Payment
Payment must be successfully authorized and processed before an order can be fulfilled.
MONAVIER accepts the payment methods displayed at checkout.
Payment processing may be handled by third-party payment providers. By submitting payment information, you agree to comply with the applicable terms and policies of those providers.
When payment processing is handled by a third-party provider, MONAVIER does not intentionally store complete payment card information on its own systems.
7. Shipping and Delivery
MONAVIER works with shipping and fulfillment partners to deliver orders to customers.
Shipping information and available delivery options may be presented during checkout or through other areas of our website where applicable.
Once an order has shipped, tracking information may be provided when available.
Please make sure your shipping address, email address, and other contact information are accurate before completing your purchase.
For additional information regarding returns or refunds related to your order, please review our Return & Refund Policy.
8. Customs, Duties & Taxes
We've got you covered.
For eligible international orders, customs duties, import taxes, and applicable customs-related fees are included in the price you pay at checkout.
You won't need to pay additional customs duties or import taxes upon delivery.
We want your shopping experience to be simple and worry-free, with no unexpected customs charges after you place your order.
9. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.
Eligible customers may request a return subject to the applicable return period and conditions described in our Return & Refund Policy.
Please contact MONAVIER before sending any product back.
For complete information regarding eligibility, returns, refunds, damaged products, and other related matters, please review our Return & Refund Policy.
10. Damaged, Defective, or Incorrect Orders
We want you to receive your order in excellent condition.
If you receive a product that is damaged, defective, or incorrect, please contact MONAVIER as soon as reasonably possible.
To help us review the issue, we may request photographs, videos, order information, packaging details, or other relevant information.
Depending on the circumstances and applicable law, we may provide a replacement, refund, partial refund, or another appropriate resolution.
11. Intellectual Property
All content appearing on the MONAVIER website, including but not limited to:
- Logos
- Brand names
- Product images
- Graphics
- Photography
- Text
- Website design
- Layout
- Icons
- Videos
- Marketing materials
is owned by or licensed to MONAVIER or its respective content providers, unless otherwise stated.
You may not copy, reproduce, modify, distribute, republish, sell, license, or commercially exploit our website content without prior written permission.
You may not use MONAVIER's name, trademarks, logos, or other brand elements in a manner that suggests unauthorized affiliation, sponsorship, or endorsement.
12. User Content
If you voluntarily submit reviews, comments, photographs, testimonials, or other content to MONAVIER, you represent that you have the necessary rights and permissions to submit that content.
By submitting content to MONAVIER, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and publish that content for lawful business and marketing purposes, subject to applicable law.
You should not submit confidential, sensitive, or private information through public reviews, comments, or other publicly visible areas of our website.
13. Prohibited Uses
You agree not to use our website or services to:
- Violate any applicable law or regulation
- Engage in fraudulent or deceptive activity
- Attempt to gain unauthorized access to our systems
- Interfere with website security or functionality
- Upload malicious code or harmful software
- Collect personal information without authorization
- Impersonate another person or entity
- Misrepresent your identity
- Scrape or copy website content for unauthorized commercial purposes
- Use our website for unlawful, abusive, or harmful purposes
We reserve the right to restrict or terminate access to our website where permitted by applicable law.
14. Third-Party Services and Links
Our website may contain links, payment services, applications, or other features provided by third parties.
Third-party services are not controlled by MONAVIER and may be subject to their own terms, conditions, and privacy policies.
MONAVIER is not responsible for the content, availability, security, or practices of third-party websites or services, except where applicable law provides otherwise.
15. Disclaimer
To the maximum extent permitted by applicable law, our website and its content are provided on an "as available" basis.
While we make reasonable efforts to maintain accurate and reliable information, we do not guarantee that:
- The website will always be available
- The website will always operate without interruption
- All information will always be completely accurate or error-free
- Every product will remain continuously available
Nothing in these Terms is intended to exclude, restrict, or limit any consumer rights that cannot legally be excluded or limited under applicable law.
16. Limitation of Liability
To the maximum extent permitted by applicable law, MONAVIER shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or products.
Where liability cannot legally be excluded, MONAVIER's liability will be limited to the maximum extent permitted by applicable law.
Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded.
17. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless MONAVIER, its affiliates, service providers, and representatives from claims, losses, liabilities, damages, costs, and expenses arising from:
- Your violation of these Terms
- Your misuse of our website
- Your violation of applicable laws
- Your infringement of another person's rights
This provision does not apply to the extent that a claim results from MONAVIER's own unlawful conduct or from liability that cannot legally be excluded.
18. Changes to These Terms
MONAVIER may update these Terms from time to time.
When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.
19. Governing Law
These Terms shall be interpreted and applied in accordance with the laws applicable to MONAVIER's operating entity and its relationship with you, subject to any mandatory consumer protection laws that apply in your country or jurisdiction.
Nothing in these Terms is intended to deprive consumers of rights that cannot legally be waived under applicable law.
20. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
The remaining provisions will continue to remain in full force and effect.
21. Entire Agreement
These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other policies published on our website, constitute the agreement governing your use of the MONAVIER website and services, to the extent permitted by applicable law.
22. Contact Us
If you have questions about these Terms or your MONAVIER order, please contact us through our Contact Us page.
When contacting us regarding an existing order, please include your order number so we can assist you more efficiently.
MONAVIER
Thoughtfully Curated. Beautifully Made.
Choose Better. Live Beautifully.